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ArcGIS Excalibur 1.1 Image Service Query Patch

Summary

This patch resolves an issue in ArcGIS Excalibur 1.1 where query operations failed to complete successfully on some image services. Esri recommends that all ArcGIS Excalibur 1.1 users install this patch.

Description

Esri® announces the ArcGIS Excalibur 1.1 Image Service Query Patch. This patch resolves an issue where query operations on some image services fail to complete successfully resulting in an Error message presented to the user. This patch deals specifically with the issues listed below under Issues Addressed with this patch.


Issues Addressed with this patch


  • BUG-000125432 - Query operation fails to return successfully when accessing some image services causing an Error state and making the image service unavailable in the application.

Installing this patch on Windows


Installation Steps:


The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2. ArcGIS 1.1   Checksum (Md5)
         
        ArcGIS Excalibur ArcGIS-110-AEX-ISQ-Patch.msp BFBFA1E7CBDF98BCD0EE49D16493A321
         

  3. Make sure you have write access to your ArcGIS installation location.

  4. Double-click ArcGIS-110-AEX-ISQ-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-110-AEX-ISQ-Patch.msp


Installing this patch on Linux


Installation Steps:


Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder. This patch should be installed on all ArcGIS Server installations related to the ArcGIS Server site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


    ArcGIS 1.1   Checksum (Md5)
         
        ArcGIS Excalibur ArcGIS-110-AEX-ISQ-Patch-linux.tar 38C1C9B01AE58453C79357C716E1C8CF
         

  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

  3. Extract the specified tar file by typing:

    % tar -xvf ArcGIS-110-AEX-ISQ-Patch-linux.tar

  4. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

Uninstalling this patch on Windows


To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Uninstalling this patch on Linux


Uninstalling on Linux is only available on version 1.1 or higher. To remove this patch, navigate to the /tmp directory and run the following script as the ArcGIS Install owner:


./patchremove


Notes: You can only remove the patch that was installed most recently.

Restart your ArcGIS services


Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.