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Insights for ArcGIS 2.2.1 Forward Proxy Patch

Summary

The Insights for ArcGIS Forward Proxy patch resolves issues with Insights when working with a forward proxy server to access external resources.

Description

Esri® announces the Insights for ArcGIS 2.2.1 Forward Proxy Patch. This patch addresses an issue with accessing external resources when using a forward proxy server. When using this type of configuration, using external resources such as Living Atlas data, returns an error. The Insights for ArcGIS Forward Proxy Patch is a required patch for Insights for ArcGIS users configured to use a forward proxy. This patch must be applied to each Server for ArcGIS machine with Insights for ArcGIS installed. It deals specifically with the issue listed below under Issues Addressed with this patch.



Issues Addressed with this patch


  • BUG-000107366 – Insights for ArcGIS fails to access Living Atlas data if the Portal for ArcGIS machine is disconnected from the Internet and relies on a forward proxy server to reach ArcGIS Online resources.

Installing this patch on Windows


Installation Steps:


Insights for ArcGIS 2.2.1 must be installed before installing this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2. Insights for ArcGIS   Checksum (Md5)
         
    2.2.1 ArcGIS-221-IFA-FP-Patch.msp c567960c6e44be8c9aaa72fb7972b658
         

  3. Make sure you have write access to your ArcGIS installation location.

  4. Double-click ArcGIS-221-IFA-FP-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-221-IFA-FP-Patch.msp


Installing this patch on Linux


Installation Steps:


Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder.

Insights for ArcGIS 2.2.1 must be installed before installing this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


    Insights for ArcGIS   Checksum (Md5)
         
    2.2.1 ArcGIS-221-IFA-FP-Patch-linux.tar c97f27adfaf70dfae886db1a5779f58c
         

  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

  3. Extract the specified tar file by typing:

    % tar -xvf ArcGIS-221-IFA-FP-Patch-linux.tar

  4. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

Uninstalling this patch on Windows


    To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Uninstalling this patch on Linux


    To remove this patch, navigate to the /tmp directory and run the following script as the ArcGIS Install owner:

    ./patchremove

    Notes: You can only remove the patch that was installed most recently.

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.