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ArcGIS Runtime Local Geoprocessing Service Startup Patch

Summary

This patch resolves a crash when starting local geoprocessing services after installing specific Microsoft Windows updates on Windows Server 2008 R2 and Windows 7 SP1.

Description

Esri® announces the ArcGIS Runtime Local Geoprocessing Service Startup Patch. This patch addresses an issue where 64-bit local geoprocessing services, started as type asynchronous (submitJob), crash upon startup after installing Microsoft Windows update KB4056894 or the combination of KB4056568 and KB4056897 on Windows Server 2008 R2 or Windows 7 SP1. Without this patch users of your applications cannot use functionality that depends on these local geoprocessing services. While the loss of functionality has only been encountered on Windows Server 2008 R2 and Windows 7 SP1, Esri encourages all developers deploying applications that use ArcGIS Runtime Local Server on Windows to install this patch during regular application maintenance. This patch deals specifically with the issues listed below under Issues Addressed with this Patch.

Important Note: After the patch is installed on the development machine, the ArcGIS Runtime Local Server deployment should be rebuilt to include the updated file(s) and re-deployed. Please check your application functionality and ensure all local geoprocessing services have started and are functioning correctly. Alternatively you may choose to only deploy the updated 64-bit "DADFLib.dll" file. This can be found in the SDK installation folder under "arcgisruntime10.2.x\LocalServer64\bin" or "LocalServer100.x\64\bin" and should be deployed to the corresponding location in the ArcGIS Runtime or ArcGIS Runtime Local Server deployment you included with your original application deployment.


Issues Addressed with this patch


  • BUG-000110932 - ArcGIS Runtime Local Server geoprocessing service instances crash after installing specific updates on Microsoft Windows Server 2008 R2 or Windows 7 SP1.

Installing this patch on Windows


Installation Steps:


ArcGIS Runtime must be installed before installing this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2. ArcGIS Runtime Local Server SDK   Checksum (Md5)
         
    100.2 (Windows) ArcGIS-1002-SDKLS-ARLGSS-Patch.msp D07CBDF7558E9AE1B3178AEF8FA6ABCC
    100.1 (Windows) ArcGIS-1001-SDKLS-ARLGSS-Patch.msp F581219CBE363FC34FD3F9EBF3F9D181
    100.0.1 (Windows) ArcGIS-10001-SDKLS-ARLGSS-Patch.msp 5ABF74BAF31D2704C5C9BE05B7ECDD63
         
    ArcGIS Runtime SDK for Java   Checksum (Md5)
         
    10.2.4 ArcGIS-1024-SDKJAVA-ARLGSS-Patch.msp 6EB9B98A8316BEF6B2EBFE8E9EEE2036
         
    ArcGIS Runtime SDK for .NET   Checksum (Md5)
         

    10.2.7

    ArcGIS-1027-SDKNET-ARLGSS-Patch.msp 7D602F9D303F6F7E8738FF0603880438
         
    ArcGIS Runtime SDK for Qt   Checksum (Md5)
    10.2.6 ArcGIS-1026-SDKQT-ARLGSS-Patch.msp BB7E31FC5CCB5F7F53F0847C54E60878
         
    ArcGIS Runtime SDK for WPF   Checksum (Md5)
         
    10.2.5 ArcGIS-1025-SDKWPF-ARLGSS-Patch.msp F4CEB14AE76C7EE96BF6E7254E00C72D
         

  3. Make sure you have write access to your ArcGIS installation location.

  4. Double-click ArcGIS-<Version>-<Product>-ARLGSS-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-<Version>-<Product>-ARLGSS-Patch.msp

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.


How to identify which ArcGIS products are installed

To determine if the product(s) for this ArcGIS patch are installed, choose the appropriate operating system version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all core ArcGIS products, hot fixes, and patches installed on your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.