Bug Number ENH-000101660
Submitted Dec 21, 2016
Modified Jun 11, 2020
Severity Low
Applies To ArcGIS Online
Version Found 4.4
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Implemented
Version Fixed 5.4
SP Fixed

Bug ENH-000101660


Add the ability to add a MAILTO link in Web AppBuilder Attribute tab to display in the app's banner.

Additional Information


Alternate Solution

Customer responses below:

1. Provide the appropriate/comparable step by step workflow to help illustrate the request.

Web AppBuilder for ArcGIS (Themes) – on the [Attribute] Tab  -- [Links Section] – the [URL] input box only accepts http or https: - We would link it to accept MAILTO:

2. What is the problem feature X is trying to solve? (i.e. What is the problem/limitation/design choice that is preventing the customer from moving forward?)

The ability to accept the [MAILTO:] will allow our users to give feedback, or ask questions right from the map application interface instead of clicking around trying to find the link if it was on a [About] panel or back on the splash screen.

3. What are the benefits or changes that would result from the enhancement? (i.e. How does making this change help the customer's workflow or business?)

Thunder Bay is currently deploying the Mapping Apps on ArcGIS online, for the first time, and feedback is important to us. We would like the user to have a very easy access to the feedback instead of trying to remember where it was on the splash screen or find the about tab. We require buy in  for (ArcGIS online Map Applications), from our users and other agencies that does business with us, an easy feedback mechanism would be the ticket. If they have hunt around for a simple feedback link, that would lessen the experience. The filter change to accept the mailto: as well of the existing http / https would be fantastic