|Submitted||Aug 05, 2016|
|Modified||Jul 25, 2018|
|Applies To||ArcGIS Online|
|Server Platform||Windows 10.0|
|Client Platform||Windows 10.0|
When searching an address allow the Near Me widget to display the candidate addresses so that the user can pick.
1. Provide the appropriate/comparable step by step workflow to help illustrate the request.
The customer is a Local Authority and was hoping to set up some public facing WAB Apps using the Near Me widget to let the citizen find their location and then determine which schools catchment area they live within, however they fear that the widget may find the wrong address since the widget picks the first found address and does not allow the user to choose among a list of candidate addresses:
2. What is the problem feature X is trying to solve? (i.e. What is the problem/limitation/design choice that is preventing the customer from moving forward?)
If member of the public searches for an address using a search string which returns multiple candidates, the Near Me widget seems to default to the first candidate instead of presenting a pick list of candidates to the user. The customer requesting the enhancement was using a UK address locator and dataset (the screenshots in the attached document show this locator) so was seeing the search widget present the street and also a number of individual addresses, whereas the Near Me widget was defaulting to a point somewhere on the street. The users concern is that if the location is not correctly set, either because the widget has defaulted to a different road, or a way up the street, that the wrong school catchments will be returned.
The below video shows how the 'Search Widget' display candidate addresses that the user can pick whereas the Near Me widget does not display any pick list of candidate addresses:
3. What are the benefits or changes that would result from the enhancement? (i.e. How does making this change help the customer's workflow or business?)
Returning a list of returned candidates when searching a locator, would prompt the user to ensure they are selecting the right location. The customer is concerned that the user might not notice they do not have quite the correct location if they are in the right general area, and not realized they are getting the wrong catchment area information being returned.