Bug
Image services prevent offline map areas from being downloaded in ArcGIS Collector and ArcGIS Field Maps - limitation is undocumented.
| Bug ID Number | BUG-000137514 |
|---|---|
| Submitted | February 17, 2021 |
| Last Modified | August 20, 2024 |
| Applies to | ArcGIS Field Maps |
| Version found | 20.2.0 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Version Fixed | Field Maps October 2023 release |
| Status | Fixed |
Workaround
- Do not use an image service in the web map it is intended to take the map offline on an iOS or Android mobile device.
- Use a Windows device with ArcGIS Pro 2.7 (or higher) installed to carry out offline workflows.
Steps to Reproduce
Bug ID: BUG-000137514
Software:
- ArcGIS Field Maps
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