| Bug Number | BUG-000137344 |
| Submitted | Feb 09, 2021 |
| Modified | May 05, 2021 |
| Severity | Medium |
| Applies To | ArcGIS Online |
| Version Found | 8.4 |
| Prog Language | N/A |
| Server Platform | Windows 10.0 64 Bit |
| Client Platform | Windows 10.0 64 Bit |
| Database | N/A |
| Locale | N/A |
| Status |
Fixed
Learn more |
| Version Fixed | 9.1 |
| SP Fixed | N/A |
Bug BUG-000137344
Synopsis
Public usernames are unable to activate a new organization or join an existing organization. A login page bounces back to another login page, then logs in to a public account instead of the organization.
Additional Information
N/A
Alternate Solution
- Create a new temporary username.
- Work with Esri Support Services to invite the existing public account to the organization, and remove the new username.