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Bug

Operational layers from secured services do not appear in printed web maps when the basemap service is shared with everyone and is from the same ArcGIS Server site.

Last Published: December 28, 2020 ArcGIS GIS Server
Bug ID Number BUG-000136277
SubmittedDecember 17, 2020
Last ModifiedJuly 9, 2025
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
Version Fixed10.9
StatusFixed

Workaround

  • Use a default ArcGIS Online basemap.
  • Use a basemap from a different ArcGIS Server site.

Steps to Reproduce

Bug ID: BUG-000136277

Software:

  • ArcGIS GIS Server

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