laptop and a wrench

Bug

ArcGIS Explorer on Windows cannot connect to the Wi-Fi when Cisco AnyConnect is installed.

Last Published: December 4, 2020 ArcGIS Explorer
Bug ID Number BUG-000135753
SubmittedNovember 27, 2020
Last ModifiedSeptember 13, 2023
Applies toArcGIS Explorer
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
Version Fixed21.0.1
StatusFixed

Workaround

  • Disable the Cisco AnyConnect network services.
  • Connect to the internet using a physical LAN connection to the access point or router.

Steps to Reproduce

Bug ID: BUG-000135753

Software:

  • ArcGIS Explorer

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