| Bug Number | BUG-000133317 |
| Submitted | Aug 25, 2020 |
| Modified | Aug 04, 2022 |
| Severity | Medium |
| Applies To | ArcGIS Enterprise |
| Version Found | No Version Found |
| Prog Language | N/A |
| Server Platform | Windows OS 2016 64 Bit |
| Client Platform | Windows OS 2016 64 Bit |
| Database | N/A |
| Locale | N/A |
| Status |
Fixed
Learn more |
| Version Fixed | 10.9 |
| SP Fixed | N/A |
Bug BUG-000133317
Synopsis
The default print service in ArcGIS Server 10.8.1 on certain operating systems fails to print maps, and returns the error message, “Error executing tool. Export Web Map Task : error raised" when the account running ArcGIS Server is not an administrator.
Additional Information
This issue is fixed with the ArcGIS Server 10.8.1 Print Service Patch, refer to the following link, https://support.esri.com/en/download/7834.
Alternate Solution
Find the patch in the following link, https://support.esri.com/en/download/7834.