Bug
The Category, 'Visible to the public' and Status columns in the Citizen Problem manager are not populating when using the Citizen Problem Reporter to submit results for a feature layer (hosted, view) is created after finishing Step 103 of this Esri documentation: 'Configuring Citizen Problem Reporter'.
| Bug ID Number | BUG-000131247 |
|---|---|
| Submitted | May 29, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 8.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
The Citizen Problem Reporter has been updated to version 2.0 and one of the enhancements was to simplify the process for updating problem categories and types. As a result, this process no longer causes this issue to occur.Workaround
Workflow to Perform Workaround:
- Perform Step 2 to Step 3 only after completing Step 1 to Step 4 in the Steps to Reproduce section.
- Open this Esri Documentation : Configuring Citizen Problem Reporter.
- Navigate to Page 11 and follow the instructions #10 to #21.
As a result, the Citizen Problem Manager will populate the attributes in the Category, Visable to the public and Status columns when using the Citizen Problem Reporter to submit a report that stores data in a Web Map and Feature Layer (Hosted, View) that is not provided when originally deploying the Citizen Problem Reporter in ArcGIS Pro 2.5.1.
Steps to Reproduce
Bug ID: BUG-000131247
Software:
- ArcGIS Online
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