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Bug

The Category, 'Visible to the public' and Status columns in the Citizen Problem manager are not populating when using the Citizen Problem Reporter to submit results for a feature layer (hosted, view) is created after finishing Step 103 of this Esri documentation: 'Configuring Citizen Problem Reporter'.

Last Published: October 6, 2022 ArcGIS Online
Bug ID Number BUG-000131247
SubmittedMay 29, 2020
Last ModifiedApril 27, 2023
Applies toArcGIS Online
Version found8.1
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

The Citizen Problem Reporter has been updated to version 2.0 and one of the enhancements was to simplify the process for updating problem categories and types. As a result, this process no longer causes this issue to occur.

Workaround

Workflow to Perform Workaround:

  1. Perform Step 2 to Step 3 only after completing Step 1 to Step 4 in the Steps to Reproduce section.
  2. Open this Esri Documentation : Configuring Citizen Problem Reporter
  3. Navigate to Page 11 and follow the instructions #10 to #21.

As a result, the Citizen Problem Manager will populate the attributes in the Category, Visable to the public and Status columns when using the Citizen Problem Reporter to submit a report that stores data in a Web Map and Feature Layer (Hosted, View) that is not provided when originally deploying the Citizen Problem Reporter in ArcGIS Pro 2.5.1.

Steps to Reproduce

Bug ID: BUG-000131247

Software:

  • ArcGIS Online

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