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Bug

The private or organizationally shared ArcGIS Online username is not searchable if it contains keywords that are part of a longer, publicly shared ArcGIS Online profile username.

Last Published: June 4, 2020 ArcGIS Online
Bug ID Number BUG-000131098
SubmittedMay 23, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed8.3
StatusFixed

Workaround

Workaround 1:

  1. Replace USERNAME in the following URL with the username to invite to your group and paste it in a browser: https://arcgis.com/sharing/rest/community/users/USERNAME?f=json
  2. Copy the user id from the results page, and search for it in ArcGIS Online (Group > Invite Members). For example, '"id":"USERID"'.This should return the searched user to add to the group.

OR

Workaround 2:

  1. Add an additional character to 'online'. For example: onlinea/aonline/onlinea_001.

Steps to Reproduce

Bug ID: BUG-000131098

Software:

  • ArcGIS Online

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