Bug Number BUG-000130496
Submitted Apr 29, 2020
Modified Aug 21, 2020
Severity Medium
Applies To ArcGIS Online
Version Found 8.1
Prog Language N/A
Server Platform Windows 10.0
Client Platform Windows 10.0
Database N/A
Locale N/A
Status Fixed
Learn more
Version Fixed 8.2
SP Fixed N/A

Bug BUG-000130496


Unable to change the Start page to 'Group' for a member with the Viewer user type and Viewer role.

Additional Information


Alternate Solution

To have a member in ArcGIS Online with a Viewer user type and Viewer role, perform either one of the following workarounds:

  • To have a member with the Viewer user type and role, the Administrator of the ArcGIS Online Organization must create a new member. When configuring the member, select 'Group' in the Start Home Page setting. Once the member is created, the Start Home Page setting cannot be changed to Group, as the Group option does not exist.
  • If the member in ArcGIS Online does not need to have a Viewer user type and role, change the member user type to Creator, and the role to Administrator.