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Bug Number BUG-000129334
Submitted Mar 12, 2020
Modified Mar 05, 2021
Severity Medium
Applies To ArcGIS Online
Version Found 7.4
Prog Language N/A
Server Platform Windows 10.0
Client Platform Windows 10.0
Database N/A
Locale N/A
Status Fixed
Learn more
Version Fixed 9.1
SP Fixed N/A

Bug BUG-000129334


Enabling synchronized pop-ups in the Compare configurable web app causes unexpected behavior.

Additional Information


Alternate Solution

Option 1:

  • For layers in which the pop-ups are to show, keep those as feature layers.
  • For layers in which the pop-ups are not to show, publish those as tiles (tiles do not have popups).


Option 2:


Part A.

  • However, user has used an Arcade expression in the web map in which the pop-up for a layer has been configured to show attributes from layers where the pop-ups have been disabled. In this case, the user needs the layers where pop-ups have been disabled to remain as feature layers.


Part B.

  • In this case, the user adds the attributes that the user likes to show in a pop-up all to one feature layer and enable pop-ups for that layer. For the other layers are to be published as tiles instead where pop-ups cannot be configured.


Option 3:

  • Uncheck the synchronize pop-ups option if there are any layer(s) in the two maps where pop-ups have been disabled. Does not able to synchronize the popups, but able to compare the maps.