Bug Number | BUG-000126198 |
Submitted | Oct 22, 2019 |
Modified | Mar 30, 2022 |
Severity | Medium |
Applies To | Portal for ArcGIS |
Version Found | 10.7.1 |
Prog Language | N/A |
Server Platform | |
Client Platform | |
Database | N/A |
Locale | N/A |
Status |
Unknown Text - Bugs/Fixed
Learn more |
Version Fixed | 10.8.1 |
SP Fixed | N/A |
Bug BUG-000126198
Synopsis
The primary portal and the standby portal are no longer accessible after the pg_hba.conf entries are commented out.
Additional Information
N/A
Alternate Solution
1.On primary Portal, open the pg_hba.conf and uncomment out the entries (Ex. C:\arcgisportal\db\pg_hba.conf). See below:
# IPv4 local connections:
host all portaladmin 127.0.0.1/32 md5
host replication portaladmin 127.0.0.1/32 md5
# IPv6 local connections:
host all portaladmin ::1/128 md5
host replication portaladmin ::1/128 md5)
host gwdb portaladmin portalPrimary.domain.com md5
host gwdb portaladmin portalStandby.domain.com md5
host gwdb portaladmin 10.151.10.25 md5
host gwdb portaladmin 10.151.10.26 md5
2. Reload Portal for ArcGIS database with the following command, in an administrator command prompt.
- cd C:\Program Files\ArcGIS\Portal\framework\runtime\pgsql\bin
- pg_ctl.exe reload -D C:\arcgisportal\db
3. Stop and start Portal for ArcGIS' internal database.
- pg_ctl.exe stop -D C:\arcgisportal\db
- pg_ctl.exe start -D C:\arcgisportal\db
4. You should now be able to access the primary Portal for ArcGIS.
5. Repeat Steps 1 through 3 for the standby Portal for ArcGIS.