English
Bug Number BUG-000126166
Submitted Oct 21, 2019
Modified Aug 27, 2021
Severity Critical
Applies To Portal for ArcGIS
Version Found 10.7
Prog Language N/A
Server Platform Windows 2008 R2
Client Platform Windows 2008 R2
Database N/A
Locale N/A
Status Implemented
Version Fixed 10.8
SP Fixed N/A

Bug BUG-000126166

Synopsis

Failover in a highly available portal results in "Failed to get current license information. This connection has been closed" errors in the logs.


Additional Information

N/A


Alternate Solution

The Portal for ArcGIS 10.7.1 High Availability Licensing Patch is now live on the support site. The URL is https://support.esri.com/en/download/7771.