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Bug Number BUG-000126166
Submitted Oct 21, 2019
Modified Dec 21, 2021
Severity Critical
Applies To Portal for ArcGIS
Version Found 10.7
Prog Language N/A
Server Platform Windows 2008 R2
Client Platform Windows 2008 R2
Database N/A
Locale N/A
Status Fixed
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Version Fixed 10.8
SP Fixed N/A

Bug BUG-000126166


Failover in a highly available portal results in "Failed to get current license information. This connection has been closed" errors in the logs.

Additional Information


Alternate Solution

The Portal for ArcGIS 10.7.1 High Availability Licensing Patch is now live on the support site. The URL is https://support.esri.com/en/download/7771.