Bug Number BUG-000125142
Submitted Sep 10, 2019
Modified Dec 06, 2019
Severity Medium
Applies To Survey123 for ArcGIS
Version Found 3.5
Prog Language N/A
Server Platform Apple iOS 12.0x
Client Platform Apple iOS 12.0x
Database N/A
Locale N/A
Status Implemented
Version Fixed 3.7
SP Fixed N/A

Bug BUG-000125142


Survey123 for ArcGIS hangs at the 'Getting Service Information' message when trying to submit a survey over a virtual private network (VPN) after the survey is opened for over ten minutes and the connection to the internet or VPN is disconnected during this time.

Additional Information


Alternate Solution

Fill out and submit the survey immediately without waiting.