English
Bug Number BUG-000125142
Submitted Sep 10, 2019
Modified Dec 06, 2019
Severity Medium
Applies To Survey123 for ArcGIS
Version Found 3.5
Prog Language N/A
Server Platform Apple iOS 12.0x
Client Platform Apple iOS 12.0x
Database N/A
Locale N/A
Status Implemented
Version Fixed 3.7
SP Fixed N/A

Bug BUG-000125142

Synopsis

Survey123 for ArcGIS hangs at the 'Getting Service Information' message when trying to submit a survey over a virtual private network (VPN) after the survey is opened for over ten minutes and the connection to the internet or VPN is disconnected during this time.


Additional Information

N/A


Alternate Solution

Fill out and submit the survey immediately without waiting.