Bug Number BUG-000119136
Submitted Jan 03, 2019
Modified Mar 25, 2019
Severity Medium
Applies To ArcGIS Online
Version Found 6.4
Prog Language N/A
Server Platform Windows 2012 R2
Client Platform Windows 2012 R2
Database N/A
Locale N/A
Status Implemented
Version Fixed 7.1
SP Fixed N/A

Bug BUG-000119136


The 'Update profiles on sign in' option does not update the account information (Full Name) stored in ArcGIS Online user profiles with the latest account information received from the identity provider.

Additional Information


Alternate Solution

  1. Assign the user content and groups to another account.
  2. Delete the account.
  3. Readd the account
  4. Reassign and regroup the content.