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Bug

When selecting points in a web app through a mobile web browser using an iOS device, the ellipses in the pop-up window appears below the visible screen and cannot be selected.

Last Published: November 16, 2018 ArcGIS Online
Bug ID Number BUG-000117967
SubmittedNovember 6, 2018
Last ModifiedSeptember 22, 2022
Applies toArcGIS Online
Version found6.3
Version Fixed8.2
StatusFixed

Workaround

  • When accessing the full screen pop-up on the mobile device, hold the screen to view the ellipses. Touch the ellipses with a different finger. The screen is fixed in this orientation, allowing the user to click the button.
  • Turn the device to the landscape view. Scroll down to the bottom of the pop-up window and turn the device back to the portrait view. The ellipses remain visible.

Steps to Reproduce

Bug ID: BUG-000117967

Software:

  • ArcGIS Online

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