Bug Number BUG-000117967
Submitted Nov 06, 2018
Modified Sep 22, 2022
Severity Medium
Applies To ArcGIS Online
Version Found 6.3
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Fixed
Learn more
Version Fixed 8.2
SP Fixed N/A

Bug BUG-000117967


When selecting points in a web app through a mobile web browser using an iOS device, the ellipses in the pop-up window appears below the visible screen and cannot be selected.

Additional Information


Alternate Solution

  • When accessing the full screen pop-up on the mobile device, hold the screen to view the ellipses. Touch the ellipses with a different finger. The screen is fixed in this orientation, allowing the user to click the button.
  • Turn the device to the landscape view. Scroll down to the bottom of the pop-up window and turn the device back to the portrait view. The ellipses remain visible.