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Bug

The error message, "You do not have enough credits to perform this operation. Contact your ArcGIS System Administrator for assistance" is returned when using the Extract Data in ArcGIS Online when using a custom boundary extent of one of the layers.

Last Published: October 18, 2018 ArcGIS Online
Bug ID Number BUG-000117317
SubmittedOctober 8, 2018
Last ModifiedSeptember 12, 2022
Applies toArcGIS Online
Version found6.3
Operating SystemWindows OS
Operating System Version10.0
Version Fixed8.4
StatusFixed

Workaround

Use the Draw tool to track the boundary layer and the analysis.

Steps to Reproduce

Bug ID: BUG-000117317

Software:

  • ArcGIS Online

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