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Bug

The group set for the basemap gallery does not successfully switch back to Esri Default if the group set to is deleted.

Last Published: November 28, 2018 ArcGIS Online
Bug ID Number BUG-000117067
SubmittedSeptember 26, 2018
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version found6.2
Version Fixed6.4
StatusFixed

Workaround

  1. In the Organization settings, toggle the basemap gallery group to another existing group.
  2. Click Save, and toggle back to Esri Default.
  3. Click Save again.

Steps to Reproduce

Bug ID: BUG-000117067

Software:

  • ArcGIS Online

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