| Bug Number | BUG-000116939 |
| Submitted | Sep 20, 2018 |
| Modified | Mar 30, 2022 |
| Severity | Medium |
| Applies To | ArcGIS for Desktop |
| Version Found | 10.6.1 |
| Prog Language | N/A |
| Server Platform | |
| Client Platform | |
| Database | N/A |
| Locale | N/A |
| Status |
Unknown Text - Bugs/Fixed
Learn more |
| Version Fixed | 10.7 |
| SP Fixed | N/A |
Bug BUG-000116939
Synopsis
In ArcMap 10.6.1, the Find and Find Routes tools initialize slowly and cause 'AppHang' exceptions in severe cases.
Additional Information
N/A
Alternate Solution
- Close all running processes related to ArcMap/ArcCatalog.
- Open regedit.
- Navigate to 'Computer\HKEY_CURRENT_USER\Software\ESRI\Desktop10.6\FindRoute\UI Settings'. In this directory, a hexbin key called 'RoutingSource' is present. (There is another DWORD registry key called RoutingSourceIndex - leave that alone)
- Export this registry key and place the exported copy in a folder for backup purposes.
- Delete the 'RoutingSource' kexbin key. Put the PC through a reboot cycle.