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Bug Number BUG-000116939
Submitted Sep 20, 2018
Modified Mar 30, 2022
Severity Medium
Applies To ArcGIS for Desktop
Version Found 10.6.1
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Unknown Text - Bugs/Fixed
Learn more
Version Fixed 10.7
SP Fixed N/A

Bug BUG-000116939

Synopsis

In ArcMap 10.6.1, the Find and Find Routes tools initialize slowly and cause 'AppHang' exceptions in severe cases.


Additional Information

N/A


Alternate Solution

  1. Close all running processes related to ArcMap/ArcCatalog.
  2. Open regedit.
  3. Navigate to 'Computer\HKEY_CURRENT_USER\Software\ESRI\Desktop10.6\FindRoute\UI Settings'. In this directory, a hexbin key called 'RoutingSource' is present. (There is another DWORD registry key called RoutingSourceIndex - leave that alone)
  4. Export this registry key and place the exported copy in a folder for backup purposes.
  5. Delete the 'RoutingSource' kexbin key. Put the PC through a reboot cycle.