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Bug

Having ArcGIS Web Adaptor admin access disabled within a highly available ArcGIS Enterprise deployment causes the webgisdr backup tool to fail with the following error: "Failed to generate a token to access ArcGIS Server from Portal."

Last Published: May 13, 2019 Portal for ArcGIS
Bug ID Number BUG-000116145
SubmittedAugust 15, 2018
Last ModifiedMay 31, 2023
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
Version Fixed10.8
StatusFixed

Workaround

Enable admin access or change the PORTAL_ADMIN_URL within the webgisdr.properties file to use https://portalFQDN:7443/arcgis. 

Steps to Reproduce

Bug ID: BUG-000116145

Software:

  • Portal for ArcGIS

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