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Bug

Configuring Living Atlas content using ArcGIS Online Enterprise login credentials in Portal for ArcGIS fails with an error message stating that the credentials are not valid or cannot be used.

Last Published: May 11, 2018 Portal for ArcGIS
Bug ID Number BUG-000112601
SubmittedMarch 21, 2018
Last ModifiedNovember 21, 2023
Applies toPortal for ArcGIS
Version found10.6
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusKnown Limit

Additional Information

ArcGIS Enterprise only supports ArcGIS Online Organization account to configure Living Atlas subscriber and premium content. No account from Enterprise login such as SAML IDP is supported.

Workaround

Create a regular ArcGIS Online user in the Organization that is configured with enterprise logins and assign admin privileges. Use this login credentials to configure Living Atlas content in the portal.

Steps to Reproduce

Bug ID: BUG-000112601

Software:

  • Portal for ArcGIS

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