Bug Number BUG-000111779
Submitted Feb 20, 2018
Modified Jul 29, 2020
Severity Medium
Applies To Portal for ArcGIS
Version Found 10.6
Prog Language N/A
Server Platform Windows 2016 64 Bit
Client Platform Windows 2016 64 Bit
Database N/A
Locale N/A
Status In Product Plan
Version Fixed
SP Fixed

Bug BUG-000111779


When adding a second machine to Portal for ArcGIS that is utilizing Insights for ArcGIS, the addition of the second machine causes the Insights for ArcGIS icon to disappear from the Apps page. The documentation should state that re-indexing is necessary after joining second machine to Portal HA.

Additional Information


Alternate Solution

Re-indexing restores the icon back to the Apps page.