Bug
After upgrading to iOS 11.2.5, Collector for ArcGIS (iOS) eventually stops loading feature services from ArcGIS Server on specific devices when a user is logged in, even though the user can see the services on other devices, regardless of the type of internet connection.
| Bug ID Number | BUG-000111468 |
|---|---|
| Submitted | February 8, 2018 |
| Last Modified | November 18, 2020 |
| Applies to | Collector Classic for ArcGIS (iOS) |
| Version found | 17.0.4 |
| Operating System | Apple iOS |
| Operating System Version | 11.0x |
| Status | Non-Reproducible |
Additional Information
Non-reproducible using Collector for ArcGIS (iOS) 19.0.1.Workaround
Perform any of the workarounds listed below:- Change password on ArcGIS Online or Portal for ArcGIS.
- Remove the user from Portal for ArcGIS, then re-add the user and apply necessary permissions.
- Factory reset the device.
Steps to Reproduce
Bug ID: BUG-000111468
Software:
- Collector Classic for ArcGIS (iOS)
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