laptop and a wrench

Bug

When a web app on ArcGIS Online is accessed using an enterprise login, the icons for custom basemaps do not display unless the web application is shared publicly. This includes sharing the web map (and all contents) to the entire organization.

Last Published: September 30, 2019 ArcGIS Online
Bug ID Number BUG-000110071
SubmittedDecember 8, 2017
Last ModifiedMarch 20, 2024
Applies toArcGIS Online
Version found5.3
Version Fixed7.3
StatusFixed

Steps to Reproduce

Bug ID: BUG-000110071

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic