With the default basemap set to a map containing a custom vector tile layer, when creating a new web map the Map Viewer will fail to display the basemap and be unresponsive.
Last Published: September 13, 2017Portal for ArcGIS
Bug ID Number
BUG-000106991
Submitted
July 31, 2017
Last Modified
August 21, 2020
Applies to
Portal for ArcGIS
Version found
10.5
Version Fixed
5.3
Status
Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Workaround
If the custom basemap includes an additional layer in the basemap layers besides the vector tile layer (such as a cached map service or hosted map image layer), the behavior does not occur.