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Bug

ArcGIS Maps for Office 4.1 crashes or disappears from the Microsoft ribbon when disabling and re-enabling the Add-In.

Last Published: August 17, 2017 ArcGIS for Office
Bug ID Number BUG-000106782
SubmittedJuly 21, 2017
Last ModifiedOctober 9, 2023
Applies toArcGIS for Office
Version found4.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed5.0
StatusFixed

Workaround

  1. Disable and re-enable the add-in with the Excel document open in ArcGIS Maps for Office.
  2. Close the Excel document (if it is open).
  3. Remove the registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\ArcGIS Maps for Office

HKEY_CURRENT_USER\Software\Microsoft\Office\PowerPoint\Addins\ArcGIS Maps for Office

Steps to Reproduce

Bug ID: BUG-000106782

Software:

  • ArcGIS for Office

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