Bug Number BUG-000105166
Submitted May 15, 2017
Modified Jun 11, 2020
Severity Medium
Applies To Portal for ArcGIS
Version Found 10.5
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Implemented
Version Fixed 10.5.1
SP Fixed N/A

Bug BUG-000105166


When the drive that ArcGIS Data Store is installed on runs out of disk space, a configuration file can get corrupted and cause backups to fail.

Additional Information


Alternate Solution

An out-place restore allows backups to be reinitialized and pick up the new username repuser.

<a href="file:c:/Program" target="_blank">c:\Program</a> Files\ArcGIS\DataStore\tools>importmanageddb.bat export

--server-admin admin

--server-password admin

--data-dir <a href="file:c:/arcgisdatastore" target="_blank">c:\arcgisdatastore</a>

--source-loc <a href="file:C:/customer_export/export" target="_blank">C:\customer_export\export</a>

To do so:

1. Run exportmanageddb

2. Stop the Data Store Windows Service.

3. Rename the <a href="file:c:/arcgisdatastore" target="_blank">c:\arcgisdatastore</a> folder to <a href="file:c:/arcgisdatastore_old" target="_blank">c:\arcgisdatastore_old</a>

4. Start Data Store Windows Service.

5. Run the importmanageddb operation on the exportmanageddb export file created (as shown above).

**Note: source-loc is the location of the export file, and the –server-admin and –server-password must be the respective user and password for the server.**