laptop and a wrench

Bug

The scene viewer in ArcGIS Online and Portal for ArcGIS 10.5 does not load in Internet Explorer 11 (WebGL version 0.92).

Last Published: June 16, 2017 Portal for ArcGIS
Bug ID Number BUG-000104878
SubmittedMay 3, 2017
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.5
Operating SystemWindows OS
Operating System Version2012 R2
StatusKnown Limit

Additional Information

Older versions of Internet Explorer 11 are no longer supported. Internet Explorer versions with WebGL 0.91, 0.92 or 0.93 should be upgraded to have a minimum WebGL version of 0.94. The System Requirements pages for ArcGIS Enterprise and ArcGIS Online have been updated to reflect this minimum requirement for the Scene Viewer and 3D scene-based web apps. The updated documentation will be publicly available next release.

Steps to Reproduce

Bug ID: BUG-000104878

Software:

  • Portal for ArcGIS

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic