Bug Number BUG-000103469
Submitted Mar 08, 2017
Modified Sep 14, 2020
Severity Medium
Applies To ArcGIS Online
Version Found No Version Found
Prog Language N/A
Server Platform N/A N/A
Client Platform N/A N/A
Database N/A
Locale N/A
Status Not in Current Product Plan
Version Fixed
SP Fixed

Bug BUG-000103469


Service area polygons created using the Generate Service Area tool fill in the polygon barriers.

Additional Information

This is a known issue. The service area polygons are approximations created from service area lines. The service area lines accurately reflect what can be traversed on the network. For example, in this particular case, the service area lines do not intersect the polygon barriers. The workaround suggested in the issue (erase the polygon barrier from output polygons) is the best approach to accomplish this workflow.

Alternate Solution

Use the initial barrier polygon as the Erase Feature in the Erase tool to remove it from service area polygons.