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Bug

When a visibility range is set on a custom basemap layer, upon creating and saving a new map using the custom basemap, the scale dependency is not honored.

Last Published: January 30, 2017 ArcGIS Online
Bug ID Number BUG-000102029
SubmittedJanuary 11, 2017
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows
Operating System Version10
Version Fixed5.1
StatusFixed

Workaround

In ArcMap, create cache for only the scales desired for the layer(s) that are used in the basemap.

Steps to Reproduce

Bug ID: BUG-000102029

Software:

  • ArcGIS Online

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