Bug
Creating an offline area in ArcGIS Field Maps fails if the registerExistingData request takes longer than one minute on iOS devices.
| Bug ID Number | BUG-000144466 |
|---|---|
| Submitted | November 11, 2021 |
| Last Modified | September 26, 2025 |
| Applies to | ArcGIS Field Maps |
| Version found | 21.3.1 |
| Operating System | Apple iOS |
| Operating System Version | 15.x |
| Version Fixed | 21.4 |
| Status | Fixed |
Workaround
Create the offline are in the mobile app to successfully download. Only offline areas created in Portal for ArcGIS produce the issue.
Steps to Reproduce
Bug ID: BUG-000144466
Software:
- ArcGIS Field Maps
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App