laptop and a wrench

Bug

Creating an offline area in ArcGIS Field Maps fails if the registerExistingData request takes longer than one minute on iOS devices.

Last Published: November 16, 2021 ArcGIS Field Maps
Bug ID Number BUG-000144466
SubmittedNovember 11, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Field Maps
Version found21.3.1
Operating SystemApple iOS
Operating System Version15.x
Version Fixed21.4
StatusFixed

Workaround

Create the offline are in the mobile app to successfully download. Only offline areas created in Portal for ArcGIS produce the issue.

Steps to Reproduce

Bug ID: BUG-000144466

Software:

  • ArcGIS Field Maps

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options