Bug
ArcMap is not correctly loading multi-layer services, which have symbology stored in www.arcgis.com/sharing/rest/content/items/<itemID>/data.
| Bug ID Number | BUG-000099599 |
|---|---|
| Submitted | September 26, 2016 |
| Last Modified | March 20, 2024 |
| Applies to | ArcGIS Online |
| Version found | 4.3 |
| Operating System | N/A |
| Status | Will Not Be Addressed |
Additional Information
ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrateWorkaround
Workaround 1: Use ArcGIS Pro.Workaround 2: Copy the service URL of the item and re-add it in ArcGIS Online (My Content > Add Item > From the web). The new item, which gets created can be downloaded correctly in ArcMap.Steps to Reproduce
Bug ID: BUG-000099599
Software:
- ArcGIS Online
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