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Bug

Pop-ups for scene services do not work in the Portal for ArcGIS scene viewer if the scene service is created from the Create Scene Layer Package tool.

Last Published: February 8, 2017 Portal for ArcGIS
Bug ID Number BUG-000099582
SubmittedSeptember 26, 2016
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusKnown Limit

Additional Information

This is a known limitation in versions prior to 10.5 or ArcGIS Online 4.4. Earlier popups were only supported through queries to a related feature service. Scene Layer packages do not create this additional service. Therefore popups could not be shown in Scene Viewer. At 10.5 and later Scene Viewer was enhanced to show popups for standalone scene services published from .slpk/.spk files.

Steps to Reproduce

Bug ID: BUG-000099582

Software:

  • Portal for ArcGIS

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