Bug Number BUG-000099421
Submitted Sep 19, 2016
Modified Jun 11, 2020
Severity Medium
Applies To ArcGIS GIS Server
Version Found 10.4.1
Prog Language N/A
Server Platform N/A
Client Platform N/A
Database N/A
Locale N/A
Status Not in Current Product Plan
Version Fixed
SP Fixed

Bug BUG-000099421


The Export Map operation at REST does not render data in map image when the bounding box is in a different spatial reference than the map service while the map scale is specified.

Additional Information

When specifying a non-default bounding box SR, the image Spatial Reference parameter needs to be specified as well. When doing this, the output image, extent, and scale appears correct. Exporting an image with various parameters is a math problem. Modifying one parameter forces the other parameters to compensate to avoid an unbalanced equation. When specifying a bounding box and a scale, the scale returns a new bounding box that is centered on the centerpoint of the bounding box according to the DPI and the image output size. These parameters are all related, and interact with each other.

Alternate Solution

Specify a bounding box in the same Spatial Reference as the map service.