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Bug

Specifying credentials for an ArcGIS Online enterprise account to access applications created using Web AppBuilder for ArcGIS (Developer Edition) returns the following error, "The username or password you entered is incorrect."

Last Published: January 25, 2017 ArcGIS Online
Bug ID Number BUG-000099402
SubmittedSeptember 16, 2016
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

For supporting OAuth or SAML login, the app needs to be registered and add the appid to config.json file. The guide is documented in readme.html file in the downloaded app, and the developers site: https://developers.arcgis.com/web-appbuilder/guide/xt-deploy-app.htm#LI_D74BFE27BEA64CF19D1667B5E88E646C.

Workaround

Use a built-in ArcGIS Online account when signing in to access the web application.

Steps to Reproduce

Bug ID: BUG-000099402

Software:

  • ArcGIS Online

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