Viewing an ArcGIS Open Data site on a mobile device in certain orientations does not show the download icon on the dataset page.
Last Published: October 27, 2016ArcGIS Online
Bug ID Number
BUG-000099339
Submitted
September 14, 2016
Last Modified
June 11, 2020
Applies to
ArcGIS Online
Version found
4.3
Operating System
N/A
Status
Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Additional Information
This is a known limitation for sites created in the current version of ArcGIS Open Data. This limitation is not present in the next version, which is currently in the beta phase.
Workaround
For Android users, enable the 'Request desktop site' option in the browser menu.For iOS users, rotate the screen to the landscape orientation by turning the phone horizontally.