Bug Number BUG-000099323
Submitted Sep 14, 2016
Modified Sep 25, 2020
Severity Medium
Applies To ArcGIS Pro
Version Found 1.3
Prog Language N/A
Server Platform
Client Platform
Database N/A
Locale N/A
Status Implemented
Version Fixed 2.0
SP Fixed N/A

Bug BUG-000099323


Unable to login to ArcGIS Pro using a numeric login created as an Esri account and added to an organization. The following error is returned, "ArcGIS Pro was not able to download license from the licensing portal".

Additional Information


Alternate Solution

Do not create an Esri account with a numeric username.

This issue seems to only occur when inviting existing users from an Esri account, which contains completely numeric usernames. Issue is not reproducible when a numeric username is created upon invitation to ArcGIS Online organization (i.e. "Send invitations to pre-established usernames").