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Bug

Adding a tile layer map service that is shared as public to ArcGIS Explorer Desktop requires signing in to ArcGIS Online.

Last Published: January 27, 2017 ArcGIS Explorer
Bug ID Number BUG-000099114
SubmittedSeptember 2, 2016
Last ModifiedJune 11, 2020
Applies toArcGIS Explorer
Version found3400
Operating SystemWindows
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

No further updates planned for ArcGIS Explorer Desktop

Workaround

Click the Cancel button in the sign-in window. The item is still added to the Contents of ArcGIS Explorer Desktop, but the item is not displayed on the map.

Steps to Reproduce

Bug ID: BUG-000099114

Software:

  • ArcGIS Explorer

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