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Bug

Business Analyst and Community Analyst web applications are not accurately charging credits for Business and Facilities Search exports.

Last Published: December 22, 2016 ArcGIS Business Analyst Web App
Bug ID Number BUG-000099140
SubmittedSeptember 6, 2016
Last ModifiedJune 11, 2020
Applies toArcGIS Business Analyst Web App
Version found5.3
StatusWill Not Be Addressed

Additional Information

This is not an issue and is working correctly as expected. Credits are not consumed for business search and displaying on the map. Exporting Business Search Results to Excel and sharing business data to ArcGIS Online does consume credits and the credits are properly charged and recorded in the ArcGIS Online Organization account. Perhaps the term used in ArcGIS Online on the credit usage summary is a bit unclear. The term used is “Business Search” which is the feature tool used in Business Analyst Web. The term "business search" could be confusing because credits are not actually charged for business search, credits are only charged when the business points are exported to Excel or a map is shared with business points.

Steps to Reproduce

Bug ID: BUG-000099140

Software:

  • ArcGIS Business Analyst Web App

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