Business Analyst and Community Analyst web applications are not accurately charging credits for Business and Facilities Search exports.
Last Published: December 22, 2016ArcGIS Business Analyst Web App
Bug ID Number
BUG-000099140
Submitted
September 6, 2016
Last Modified
June 11, 2020
Applies to
ArcGIS Business Analyst Web App
Version found
5.3
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
This is not an issue and is working correctly as expected. Credits are not consumed for business search and displaying on the map. Exporting Business Search Results to Excel and sharing business data to ArcGIS Online does consume credits and the credits are properly charged and recorded in the ArcGIS Online Organization account.
Perhaps the term used in ArcGIS Online on the credit usage summary is a bit unclear. The term used is “Business Search” which is the feature tool used in Business Analyst Web. The term "business search" could be confusing because credits are not actually charged for business search, credits are only charged when the business points are exported to Excel or a map is shared with business points.