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Bug

Credentials are retained when using enterprise logins with Portal for ArcGIS 10.4.1, and attempting to switch users in Explorer for ArcGIS (Android).

Last Published: March 31, 2017 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000099012
SubmittedAugust 30, 2016
Last ModifiedJune 2, 2021
Applies toCollector Classic for ArcGIS (Android)
Version found10.4
Operating SystemAndroid
StatusWill Not Be Addressed

Additional Information

The account switching feature is not be included in new versions of Explorer for ArcGIS. User can log out and log in to different enterprise accounts.

Workaround

Use the Clear Data option in the Android application settings. This allows using a different enterprise login but deletes all associated application data.

Steps to Reproduce

Bug ID: BUG-000099012

Software:

  • Collector Classic for ArcGIS (Android)

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