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Bug

ArcGIS Pro 1.3 crashes on startup if KB2533623 is not installed on Windows 7 SP1 (Microsoft Security Advisory 2269637).

Last Published: November 10, 2016 ArcGIS Pro
Bug ID Number BUG-000098816
SubmittedAugust 23, 2016
Last ModifiedApril 29, 2020
Applies toArcGIS Pro
Version found1.3
Operating SystemWindows
Operating System Version7.0 64 Bit
Version Fixed1.4
StatusFixed

Description

When launching ArcGIS Pro 1.3 on a Windows 7 operating system, the application crashes.

Cause

Microsoft Windows patch KB2533623 (Microsoft Security Advisory 2269637) is not installed.
 

Workaround

Install Windows patch KB2533623.

Steps to Reproduce

Bug ID: BUG-000098816

Software:

  • ArcGIS Pro

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