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Bug

Cache tile scheme does not retain the levels specified when changing the service type from a dynamic to a cached map service in the Service Properties window through ArcCatalog.

Last Published: August 19, 2020 ArcGIS for Server
Bug ID Number BUG-000098878
SubmittedAugust 24, 2016
Last ModifiedMarch 19, 2021
Applies toArcGIS for Server
Version found10.4.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Repeat the same process again for the slider to reflect the correct values - Change the levels back to the original value (levels 1-4) - On clicking OK, you will receive a message asking if you want to delete all the other levels, click OK. - Navigate to the service properties and you will notice that the slider displays the correct valuesportalgeo.

Steps to Reproduce

Bug ID: BUG-000098878

Software:

  • ArcGIS for Server

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