laptop and a wrench

Bug

Pop-ups in the map service with the "No information available" message do not disappear automatically in the Story Map Series application when displayed in portrait (mobile) mode.

Last Published: December 27, 2021 ArcGIS Online
Bug ID Number BUG-000098841
SubmittedAugust 24, 2016
Last ModifiedDecember 27, 2021
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Esri is focusing its development effort on the current-generation ArcGIS StoryMaps product (https://www.esri.com/en-us/arcgis/products/arcgis-storymaps/overview) and has announced its classic storytelling templates (https://storymaps-classic.arcgis.com) is gradually moving to “extended support” and then “mature support” over the next few years (https://www.esri.com/arcgis-blog/products/arcgis-storymaps/announcements/updated-classic-story-map-timeline/). For the definition of extended and mature support and the other lifecycle phases of Esri’s products, refer to Esri’s Product Lifecycle Support Policy (http://downloads2.esri.com/support/TechArticles/Product-Life-Cycle.pdf). As a result of this direction, the development team is no longer considering enhancements to the classic templates and is only considering critical-priority bug fixes. This issue is either an enhancement or is a bug that has not been classified as critical, so the development team is not addressing it in the classic Esri Story Maps templates. ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although there are issues and enhancements that will never be implemented in the classic templates themselves, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps.

Steps to Reproduce

Bug ID: BUG-000098841

Software:

  • ArcGIS Online

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