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Bug

The rating for an item in Portal for ArcGIS decrements by 1 when the item is rated either 5 or 4 stars.

Last Published: December 23, 2016 Portal for ArcGIS
Bug ID Number BUG-000098840
SubmittedAugust 24, 2016
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.4
StatusWill Not Be Addressed

Additional Information

Portal and Online both use a Bayesian averaging algorithm for ranking items where : Bayesian Rating = (Average Number of Votes across all item * Average Rating of all items) + (Total People Who Rated * Item’s Total Rating) / (Average Number of Votes across all items + Total People Who Rated) When the user selects a rating of 5 stars this value is applied to the averaging algorithm which is why you see the rating change.

Steps to Reproduce

Bug ID: BUG-000098840

Software:

  • Portal for ArcGIS

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