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Bug

The Advanced , Layout and Format options are not displayed in the Portal for ArcGIS Web AppBuilder Print Widget using ArcGIS for Server 10.2 synchronous Print Services when the application is created and opened in Google Chrome version 52.

Last Published: December 15, 2016 Portal for ArcGIS
Bug ID Number BUG-000098639
SubmittedAugust 16, 2016
Last ModifiedAugust 21, 2020
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows
Operating System Version7.0 64 Bit
Version Fixed10.5
StatusFixed

Workaround

Workaround 1. Use the ArcGIS for Server 10.3 or 10.4 Print Services. Workaround 2. Use asynchronous Print Services. Workaround 3. Create the application in a lower version of Google Chrome like 51. It then works fine in Google Chrome 52.

Steps to Reproduce

Bug ID: BUG-000098639

Software:

  • Portal for ArcGIS

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