laptop and a wrench

Bug

Data with field names that have over 32 characters with multiple layers that reference the same database in the service fail to publish correctly when published to ArcGIS Online from ArcMap, displaying this error: "Accessing data failed."

Last Published: September 20, 2018 ArcGIS Online
Bug ID Number BUG-000098339
SubmittedAugust 4, 2016
Last ModifiedMarch 19, 2021
Applies toArcGIS Online
Version found4.2
StatusDuplicate

Additional Information

Duplicate of BUG-000098311: This defect is being closed as non-reproducible as the steps and data needed to reproduce the issue are no longer available. Additionally, the issue is no longer reproducible. If you have a reproducible case on a supported configuration, please contact Esri to reopen this defect.

Workaround

Publish each layer individually from ArcMap.ORMake sure all of the field name lengths are less than 32 characters.ORMake sure the layers in the map document are all from different sources.

Steps to Reproduce

Bug ID: BUG-000098339

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic