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Bug

When pasting Rich Text Format (RTF) blocks from Microsoft Word into a text field in Portal for ArcGIS 10.4.1, the changes and input are ignored after exiting the edit session.

Last Published: March 9, 2022 Portal for ArcGIS
Bug ID Number BUG-000098322
SubmittedAugust 4, 2016
Last ModifiedMarch 30, 2022
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Option 1:

  1. Copy the Microsoft Word text and paste it to Notepad.
  2. Copy and paste the entry from Notepad to the web app.

Option 2:

After pasting the Microsoft Word entry into the field, scroll to the top of the entry and click the text. (i.e. scroll up in the entry and point the mouse over any word and click it)

Steps to Reproduce

Bug ID: BUG-000098322

Software:

  • Portal for ArcGIS

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